James "Jimmy" Keene was sent undercover to try and get a confession from a suspected serial killer, Larry Hall, and this story is explored in Apple TV+ show Black Bird.
Keene, a former drug dealer played by Taron Egerton in the series, spent five months in the Medical Center for Federal Prisoners in Springfield, Missouri with Hall (Paul Walter Hauser) with the intention of getting close enough to him that he'd confess to the 1993 killings of Jessica Roach and Tricia Reitler.
Hall was convicted of kidnapping Roach in 1995, and during the investigation had confessed to killing both her, Reitler and other women. Later, Hall recanted his statement and claimed he was referring to dreams he had.
When Keene was with Hall he managed to befriend the suspected serial killer enough to ask him about Roach, suggesting that he'd remain friends with him even if he confessed to several alleged killings.
In an interview with Dateline in 2012, Keene admitted that it was "the hardest thing [he's] ever done to sit there and pretend to be his friend and listen to this stuff and not just rip him apart" when Hall spoke of what he allegedly did to Roach.
After getting Hall's confession regarding Roach, Keene waited a short time before asking him about Reitler. When he did, Hall allegedly confessed that he did kidnap and kill her.
Later, Keene said he came across Hall in the prison wood shop where he was sitting with a map that showed the supposed location of several of his alleged victims, and carved wooden falcons Hall said were meant to "watch over the dead."
Keene left a message for the FBI saying that he had seen this map and, believing he would be released from prison soon after, decided to confront Hall. As a result, he was put in solitary confinement. When he was released, the map and falcons were gone.
Keene told Dateline: "People probably wouldn't understand the mounting pressure, that kettle is ready to boil over at any time, you know, and it just felt good to unload on the guy."
When asked about how him lashing out meant that no one has the map he saw Hall with, Keene added: "I'm disappointed I didn't wait a day or two at least, I should have waited a few more days. I wish I could have done more for [Reitler's family] but I did all I could do, and I feel in my being that I did all I could do."
Reitler's parents, Garry and Donna, learned of the undercover operation and Keene's involvement, 10 years after the fact, in a 2008 Playboy article.
Speaking with Dateline in their 2012 episode "The Inside Man," they shared their thoughts on losing the chance they believed Keene had at potentially finding their daughter's body.
Garry said: "Why would you have been so close and then give it up like you did?"
Donna said, "I try not to dwell on that at all because it eats at me, and it's very hard to deal with that he was that close."
Reitler's parents have also expressed their gratitude to Keene for risking so much by going undercover to help them.
In an interview with CNN in 2011, Garry said of Keene: "I think my solace is the fact that there are men and women out there who care so much that they would sacrifice to try to find where she is, so that we can bring her home."
In 2015 Reitler's parents also spoke in the CNN documentary titled To Catch a Serial Killer which focused on the Larry Hall case and Keene's attempt to get a confession from him about their daughter's disappearance.
In it they shared their views on still not knowing what happened to their daughter, and Garry said: "As a parent, there's the part that you flutter down and that you want to find her and you want to bring her home and you can't.
"I mean, we've done pretty much physically everything that we can to find her. And there's somebody out there that holds that one answer for us."
In 2018, 25 years after their daughter's disappearance, Garry and Donna spoke to WBAT radio and encouraged anyone who might have information to come forward, and said they could speak under anonymity if they wished.
Donna said: "The pain that we've walked through for the last 25 years has been something that nobody should have to experience, and it is vital that we find her."
Hillel Levin interviewed both Garry and Donna Reitler for Keene's book, In with the Devil: A Fallen Hero, a Serial Killer, and a Dangerous Bargain, in which Donna shared how all she wants is "someplace to bring flowers" for their daughter.
In the acknowledgments for the book, Levin thanked Garry and Donna for "their incredible kindness to me and for their willingness to reopen the darkest chapter of their lives."
Donna told Cleveland.com in 2009: "I'm not interested in punishment or retribution. I just want to find out where my daughter is and bring her home. Sixteen years later, we're still sitting by the phone waiting for information. This constant up-and-down is painful. We've never been able to grieve."
Black Bird airs Fridays on Apple TV+.
Update 02/14/23: This article has been updated for clarity.
Correction 12/07/22: This article was updated to remove the suggestion that the Reitler family was angry at James Keene.
Update 08/08/22 03:09 a.m. ET: This article was update to change the photo of James Keene per Keene's request.
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